Terms & Condition

GENERAL WEBSITE ORDERING AT A GLANCE:

We cannot ship to PO boxes.
Web orders can only be shipped to U.S. and Canada. For international orders please contact customer service at (904) 225-5558
Your credit card will be authorized at the time of order and charged when your order is shipped.
All prices are in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors.
To change or cancel an order please call us at (904) 225-5558.
Website credit card orders are only accepted from the USA and CANADA. Please email info@yoursciencehub.com to place international orders.
First-time tax-exempt customers must contact customer service at (904) 225-5558 to submit an exemption certificate and arrange account set up.
Hazard and/or additional handling fees will appear in the shopping cart if applicable.
For large quantities or items not found please contact customer service to request a quote.

SHIPPING:

Orders ship FOB Yulee, FL, or factory at our discretion. Ground shipping charges to the continental U.S. are a minimum of $14.95 for orders less than $100. Orders over $100 will be shipped free of charge.  Title and risk of loss shall pass to the purchaser upon delivery to the common carrier or vessel in the U.S. Please contact us at (904)225- 5558 for a quote on priority, international, or shipments outside the continental US.

NON-RETURNABLE ITEMS:

Certain items on the website are marked as non-returnable. When you check the box accepting these Terms and Conditions at checkout you are acknowledging you may be purchasing one of these items and that the item is non-returnable.

CHEMICALS:

Businesses ordering hazardous chemicals must provide FEIN Number on an official government document. We do not sell chemicals to individuals.  Please contact customer service at (904) 225-5558 to submit proper documentation.

Chemicals with the “(HAZ)” notation are considered hazardous and an additional fee is will be added at checkout.

Chemicals with the Poison Pack “(PP)” notation require special packaging and require an additional fee. 

METHODS OF PAYMENT:

All payments will be via credit card unless an approved account has been established. For any other payment methods please call customer service at (904) 225-5558. Visa, Mastercard, and Discover are accepted.

CONDITIONS OF USE: 

Science Interactive Group® DBA Your Science Hub reserves the right to change designs, make additions or improvements to its products, without any obligations. Items supplied may not agree in every detail with our descriptions or illustrations due to modifications made by the manufacturer. Information and specifications on advertised products on this site and in our catalog are correct to the best of our knowledge. We reserve the right to correct any misprints and make any changes in prices, colors, etc. as deemed necessary. Testing of products prior to use is the responsibility of the end-user. Science Interactive Group® is not responsible for improper usage of our products, and any liability is limited exclusively to the replacement of defective merchandise.

RETURNS, REPAIRS, AND REPLACEMENTS:

Call for a return number (RMA) for any return or repair. Returns of unused items are only accepted within 30 days of the date of invoice.
We cannot accept returns on Made-to-Order products, used products, product modifications, or custom products, since we cannot re-sell these items. If we make an error, we will replace the item only.
Restocking charges. We reserve the right to apply a 20% restocking charge to any returned products (unless resulting from our error) based on invoice cost plus shipping.
Any returned product must be shipped freight prepaid to our facility unless prior arrangements are made. Science First®, Wildlife Supply Company® (Wildco®), or Starlab® cannot accept Cash on Delivery (COD) or collect shipments.
Items must be returned unused in the original box.

AGE REQUIREMENTS AND SAFETY:

Your Science Hub supplies products to be used under the direct supervision of qualified adults. All products are for use by persons age 13 and up under adult supervision.  The following disclaimer applies to each item sold by Science Interactive Group®:

WARNING: These products are not toys. Products are not for children under 13. Products may contain lead or choking hazards such as small parts, small balls, marbles, and balloons. Adult supervision is required.

Limited Warranty

Your purchase of items branded Science First®, Project Star®, Trippensee®, Fieldmaster®, Sealife Systems, and Wildlife Supply Company® (Wildco®) are warranted against defects in workmanship and materials for a period of 90 days from the original purchase date. Your purchase of items branded STARLAB® or Digital STARLAB® is warranted against defects in workmanship and materials for a period of one year from the original purchase date. Should there be a defect or malfunction of the product, Science First®, Wildlife Supply Company® (Wildco®), or Starlab® will repair or replace the product (at its option) free of charge *other* than shipping charges, which remain the responsibility of the Purchaser. This limited warranty excludes items manufactured and branded by other manufacturers but resold on this Your Science Hub site which is warranted by their original manufacturer. This limited warranty is void if the product has been subjected to damage, unreasonable use, improper service, modification, or other causes not arising from defects in original materials or workmanship. This warranty gives you certain rights and you may also have other rights that vary from state to state.

Other Terms

LIMITATION OF LIABILITY: EXCEPT AS DESCRIBED ABOVE, THERE ARE NO EXPRESS WARRANTIES OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUR SCIENCE HUB SHALL NOT BE SUBJECT TO AND DISCLAIMS: (1) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR OF WARRANTY, (2) ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY YOUR SCIENCE HUB, OR ANY UNDERTAKINGS, ACTORS OMISSIONS RELATING THERETO, AND (3) ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.

TERMS: THESE TERMS AND CONDITIONS SHALL CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOUR SCIENCE HUB AND THE PURCHASER, AND SHALL BE GOVERNED BY AND CONSTRUED ACCORDING TO THE LAWS OF THE STATE OF FLORIDA AND THE USA. IF ANY PROVISION OF THESE TERMS AND CONDITIONS OF SALE SHALL BE DEEMED ILLEGAL, THE REMAINDER SHALL NOT BE AFFECTED.

Additional Notices

To customers in Alabama subject to Sales Tax

The seller has collected the simplified seller's use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue.

The seller’s program account number is SSU-R010248588.