Return Policy

IF YOU HAVE A RETURN, PLEASE FOLLOW THE STEPS BELOW:

1. Call for a return number (RMA) for any return or repair. Returns are accepted within 30 days of the date of invoice.
2. We cannot accept returns on Made-to-Order, modified, or custom products, since we cannot resell these items. If we make an error, we will replace the item only.
3. We reserve the right to apply a 20% restocking charge to any returned products (unless our error) based on invoice plus shipping.
4. Any returned product must be shipped freight prepaid to our facility. We cannot accept Cash on Delivery (COD) or collect shipments.
5. Returns must be in good condition in the original box.

NON-RETURNABLE ITEMS:

Certain items on the website are marked as non-returnable. When you check the box accepting these Terms and Conditions at checkout you are acknowledging you may be purchasing one of these items and that the item is non-returnable.

SHIPPING CHARGES

Orders up to $99.99 are $14.95 minimum shipping charges. Single orders over $100 will ship FREE of charge (excluding expedited shipping and fees for materials or packaging required to keep your product safe and viable during shipment).

***PLEASE NOTE: Shipping charges calculated on your order are estimates only. You will be contacted if additional shipping fees are required than stated.***

Website orders are shipped via UPS ground, F.O.B.- Yulee, Florida, with freight prepaid and added to invoices. (Note: Shipping prices quoted are for orders shipping within the contiguous U.S. only) There may be customs charges or import fees that you will be responsible for paying based on the laws of your country. Every effort will be made to ship your order in the easiest and least expensive way possible.

Title and risk of loss shall pass to Purchaser on delivery to the common carrier or vessel in the US. Please contact us for a quote on priority, international, or shipments outside the continental US.

If expedited shipping is available it will be indicated as an option upon checkout.